- I looked forward to learning more about the things that I enjoyed beginning to learn in the Cert IV class.
- I was excited about beginning some work experience
- I hoped to make new connections
Now that it's the end of my studies at Central Institute of Technology I have to look back and hope that I've come out of it all having learned something.
There were a few hurdles along the way which was a given since the class was smaller than the school had expected or wanted and to keep it alive we were reduced to one class a week. To accommodate this as a class we organised to meet at least once a week outside class time. As time went on and everyone had other commitments with work and their work experience the meetings started to dwindle and it was up to my own motivation to keep me on track with the course. This resulted in some ups and downs with my school work and caused some questioning of my overall commitment to the course. I think that this has taught me how to be self motivated and just how important it is to have a healthy balance in life.
The most difficult thing for me throughout this course was trying to balance keeping my work happy and keeping my friends happy and keeping my lecturer happy and trying to remember that I also have to be satisfied in there somewhere as well. From now on I will try to keep an eye on the bigger picture and keep myself happy.
At the end of this class I am happy to have finished but will miss everyone and all the great times that I had studying both the Diploma and Cert IV.
Unfortunately there is nothing that Qantas can do to control volcanic eruptions yet they still receive backlash from events such as this. It would be important for everyone at the airline to remain calm and refer to whatever crisis procedure that they have in place. The safest thing for them to do would be to have the CEO release a statement to the press. They happen to have a slight advantage as the press would be well aware of the volcano situation. Where possible everyone who was to be flying out on that day should be informed immediately if there is a chance that there will be a delay on their flight or if it will be cancelled. As long as customers are informed they are less likely to react strongly when they are told that they will in fact not get a flight for 8 more hours.



